Yang Nguyen

• Support executive priorities across international partnerships, trade activity, schedules, proposals, and cross-functional coordination.
• Took day-to-day ownership of the GetYourGuide channel and used product-level performance data to guide commercial attention.
• Managed a six-month reporting window covering ₫2.60B in platform-reported revenue, 2,611 bookings, and a 4.85 average rating.

• Identified a fragmented scholarship workflow and built a bilingual operating system for discovery, preparation, deadlines, documents, and applications.
• Own product strategy, design, engineering, growth, support, infrastructure, analytics, and commercial decisions.
• Reached 837 GA4 active users, 64 registrations, 50 monthly active users, and the first paying customer in the early product stage.

• Turned one teacher’s public brand and private teaching workflow into a connected Vietnamese-first platform.
• Delivered discovery, UX/UI, engineering, deployment, owner training, and a sanitized handoff.
• Built the platform around a current $0 monthly operating-cost target using Cloudflare free allowances and unlisted YouTube.

• Delivered private and group tours for international travellers across Central Vietnam.
• Coordinated daily service delivery with restaurants, hotels, transport providers, and internal operations.

• Teach university students across grammar, vocabulary, reading, writing, listening, and speaking.
• Develop lesson plans, learning materials, formative assessments, and academic-writing support.

MSc in Hospitality and Tourism Management

IULM University · Milan, Italy

Starting September 2026

BA in English Studies in Tourism

Hue University · Hue, Vietnam

Completed May 2024

BA in English Language Teaching

Hue University · Hue, Vietnam

Completed May 2024